If you missed the Taylor Swift ticketing nightmare last June, consider yourself lucky.
More than four million fans fought for tickets to Swift’s The Eras Tour Australian leg, which saw The Great War singer ultimately perform for more than 624,500 lucky Swifties across in Melbourne and Sydney in February.
Securing tickets to Swift’s seven shows, however, was nothing short of a miracle. And it’s sparked a monumental change to Ticketek’s systems ahead of two major events hitting Australian shores.
Watch the video above.
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Fans of Dua Lipa this morning would have been pleasantly surprised to see a series of subtle upgrades to Ticketek’s purchase portal when logging on for the Radical Optimism Tour Amex pre-sale.
Major changes made to Ticketek purchase portal
First and foremost, before you can even enter the dreaded Ticketek Lounge, you now must pass an ‘I am not a robot’ ReCAPTCHA test.
Ticketek notably repelled more than half a billion bots from accessing tickets to Swift’s The Eras Tour in June 2023, though that didn’t stop conspiracy theories from running wild at the time.
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“We only allow genuine fans into the lounge for fair access,” a spokesperson for Ticketek told 9honey Celebrity at the time.
“The security and the protections that we have in place will not let bots into the lounge.”
Once you’re in the Ticketek Lounge, battle-hardened warriors will notice another major change.
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Yes, the cursed blue line of death is still there, but it’s no longer a lone bad omen.
Instead of having no information as to where in the virtual queue you are – and if you’re in the queue at all – Ticketek’s previously blinking blue line is now an obvious blue progress bar, and you’re also told how many people are ahead of you in the queue.
It’s important to note that the “blue line” has always been a progress bar, but the new design with a queue number serves as peace of mind for fans waiting to buy tickets.
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How to get Dua Lipa tickets?
The changes to Ticketek’s purchase portal not only came ahead of Dua Lipa’s Radical Optimism Tour pre- and general sales, but also ahead of tickets to September 28’s 2024 AFL Grand Final being made available.
Dua Lipa is performing at Rod Laver Arena in Melbourne on Thursday, March 20, 2025.
Less than a week later, on Wednesday, March 26, 2025, Dua Lipa will perform at Sydney’s Qudos Bank Arena.
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Tickets to both shows go on sale at various times – American Express card holders got first dibs on the tickets, with the Amex Pre-Sale staring at 11am local time on Wednesday, September 18, 2024.
The Amex Pre-Sale is set to go until 11am local time on Thursday, September 19, 2024, or until the allocated tickets are sold out.
Dua Lipa’s Artist Pre-Sale then runs from 12pm local time on Thursday, September 19, to 12pm local time Friday, September 20, or until the allocation is exhausted.
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Then, the Live Nation Member Pre-Sale starts at 2pm local time on Thursday, September 19, and runs until 12pm local time on Friday, September 20, or until the allocated tickets have been sold out.
The general public sale then starts at 1pm local time on Friday, September 20.
A maximum of six tickets can be purchased with each transaction. All tickets are available to purchase on Ticketek‘s website, as well as at their brick and mortar agencies across the country.
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How much does a Dua Lipa ticket cost?
- General Admission Standing – $203.80
- Premium Reserve Seating – $356.75
- A Reserve Seating – $203.80
- A Reserve Aisle Seating (Alcohol Free) – $224.20
- A Reserve Seating (Alcohol Free) – $203.80
- B Reserve Aisle Seating – $183.45
- B Reserve Seating – $163.05
- C Reserve Seating – $132.45
All prices include GST. A service and handling fee of $8.40 is also added to each transaction.
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